Q: Have you been burned by Ebay?

dealwagger
160
It sounds like ebay makes it very difficult for small sellers/hobbyists. 
Apparently, 4 stars out of 5 is considered a bad rating and can get you kicked out plus whenever there is a dispute between a buyer and seller the Ebay always sides with the buyer.

I have not run into this myself as a seller, but anytime I search for answers on how to deal with buyers that haven't paid, what to do when a package is lost in the mail, etc. I come across lots of bad stories about dishonest Buyers and Ebay siding with them

It sounds like all the "good deals" sellers are being pushed out in favor of big names like Walmart joining Ebay and high-volume sellers.




As a buyer, I have noticed the deals are waning on Ebay...


dealwagger (rep: 10.2k) posted Nov 09, 2012
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13 Comments
arsiel
Yeah, it looks like a lot of online retailers (e.g. 1saleaday, tigerdirect) have opened up their own "stores" on eBay as well. Seems like a strange business model to me but I guess it works for them.

My original eBay account got banned because I was working as a dropshipper for someone who wasn't selling authentic items... Silly me, I guess. I'm just frustrated that I can reinstate it in any way. All that feedback from transactions that I actually fulfilled are gone...

Anyway, selling through my boyfriend's account now. No problems except for the fact that international shipping is incredibly risky when they don't include delivery confirmation. I got an email about them implementing a new way of tracking to fix that but it's too late - $400 or so lost in merchandise :(

I really wish another site could be more of a prominent competitor. The little sites don't get enough traffic to compete with eBay and it makes me wonder if there ever will be
arsiel (rep: 13k) posted Nov 09, 2012
20
encorez
don't even get me started.....lol
encorez (rep: 9.95k) posted Nov 09, 2012
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rd995
i stop using ebay long time ago, to many dishonest sellers and they list items as new when they know is used. one of the last purchase i made was a used dvd wrapped in shrink wrap and sold to me as new lol i did get my money back but i avoid the fustration of dealing with ebay. unless is powerseller and well known then its a no no for me
rd995 (rep: 97.1k) posted Nov 09, 2012
20
bbattag
I have never had an issue as a seller on ebay (knock on wood). As a seller, ebay always sided with me because I had proof of delivery. This only happened twice though. And I've probably sold 50-60 items.

I think as long as you are smart, you can do well as an ebay seller. Of course there are always going to be dishonest people trying to rip you off.

Keep in mind that a physical store has "shrink" or theft, as well.

When I buy, I always buy from people with good reputations. As soon as I see one or more negatives, I move on to the next seller, even if it costs slightly more.
bbattag (rep: 6.67k) posted Nov 09, 2012
20
mrbob
I stopped buying thinkgs outside of the US cuz they would never respond to my messages
mrbob (rep: 153) posted Nov 09, 2012
20
erick99
Three times in a row so I quit last year and use Craigslist now.
erick99 (rep: 15.9k) posted Nov 09, 2012
20
helloamy1977
I learned the hard way when I had to ship to Hawaii and Puerto Rico and lose money from the high shipping rates to there.
helloamy1977 (rep: 2.53k) posted Nov 09, 2012
20
lilywow
I had an incident a few months ago where I shipped a small 1 oz plastic bottle to a customer. The customer claims it was damaged during shipment. I offered to send a replacement after they send back the damaged item. They refused to send the damaged item back. I had reason to believe that it wasn't damaged because I had previously shipped many of the same item and packaged it so it wouldn't break. Anyway, long story short, eBay sided with the customer. I have over 700 positive feedbacks and this is thee first time I experienced a major dissatisfaction with eBay.
lilywow (rep: 8.31k) posted Nov 10, 2012
30
catchersmom
about 8 years ago to the tune of 6oo+ for 2 ipods
catchersmom (rep: 19.5k) posted Nov 10, 2012
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munkin2u
I stopped buying/selling on eBay quite a long time ago, favoring other sites like Amazon instead. eBay just isn't the deal it was when it first launched, and now that it's going with a more "corporate" style of doing business I just don't feel like it's worth it anymore. Much better sites with much better deals than them.
munkin2u (rep: 1.25k) posted Nov 11, 2012
10
dreamingmacaron
eBay is terrible to their sellers. Not only do they take a nice big chunk of your "profits" but they almost always side with the buyer even if they're in the wrong.

I really dislike the fact that a seller can't leave a negative feedback for an non-paying buyer, but the buyer can essentially leave a negative feedback just because they've changed their mind over something trivial- like the color they bought! :(
dreamingmacaron (rep: 3) posted Nov 11, 2012
30
gangstabarbie
eBay rips seller off. I had 2 accounts terminated... Oh well
gangstabarbie (rep: 9.65k) posted Nov 11, 2012
10
ishoplive
In fact, Ebay is a chief
ishoplive (rep: 372) posted Nov 11, 2012
10