Q: Your Suggestion Needed: Return or Send to check?

praveensapkota
70
Recently I bought 55-300 mm lens from 1saleaday, received yesterday but packaging was horrible. Anyways, i took that lens and tried to fit in my DSLR, the lens fails to auto focus. All the settings are correct but makes a irritating sound to focus. It was New, not refurbished too.

So I want your all suggestions. Whether to return back to 1saleaday or to send it to NIkon for free checkup?

Both ways I think I have to pay shipping. 

I am so sad today with 1saleaday. :(

Suggestions?
praveensapkota posted Jan 13, 2013
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8 Comments
rd995
Send it back you should get a new one maybe you got a defective one it happens
rd995 (rep: 105k) posted Jan 13, 2013
10
praveensapkota
Send it back to 1saleaday? Or send it to Nikon?
praveensapkota (rep: 51.3k) posted Jan 13, 2013
00
TrueTobacco
Contact 1saleaday before you do anything, they might have specific procedures you need to follow to get your guarantee. :)
TrueTobacco (rep: 3) posted Jan 13, 2013
30
bbattag
Contact 1saleaday. They sent you a defective product so they should stand behind it and pay for you to send it back. If they wont, dispute it with your credit card company.
bbattag (rep: 6.74k) posted Jan 13, 2013
30
rd995
Yes sorry I meant to send it back 1saleaday if you send it to nikon they will probably fix it buy you paid for a new item you should get a new item not a repaired one
rd995 (rep: 105k) posted Jan 13, 2013
30
helloamy1977
1saleaday is definitely at fault. Contact them first before you send it. Let them know its defective and they will either credit you back what you paid or pay for you to ship it back to them.
helloamy1977 (rep: 2.53k) posted Jan 14, 2013
10
nararal
return back to 1saleaday seems to be better to let them know the misunderstanding.hope your problem can be solved soon, good luck !
nararal (rep: 194) posted Jan 14, 2013
00
praveensapkota
Thanks guys, i contacted 1saleaday, I emailed them. Havent heard back from them.
praveensapkota (rep: 51.3k) posted Jan 14, 2013
00