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FREE Motorola USB Wi-Fi Adapter + Free Shipping
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at att.com
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Use promo code newnetadapter at checkout.
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(56) thoughts from other users ...
noob
rep: 11
Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
Best Regards,
Att.com Team
rep: 13.4k
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
Best Regards,
Att.com Team"
noob
AT&T put the offer out there to someone who passed the coupon code along to someone else, etc., until dealspl.us found out about it. When dealspl.us announced the deal, the AT&T web servers were overloaded with orders from those if us who wanted to take advantage of it. The overloaded servers started kicking out errors and so we tried and tried again to submit an order that would actually take. However, even though we saw errors on the front end it's pretty obvious that the orders were successful on the back end. I ended up with seven successful orders myself even though I only saw one success message on the front end. AT&T goes in to investigate why their servers crapped out and they also see that they've gotten a huge number of orders for a single item. Some senior VP probably went nuts and the knee-jerk reaction was to cancel ALL of the orders and giving themselves even more bad press.
What AT&T should have done was this, cancel all the orders except one for each person ordering. If the remaining order was for multiple adapters, modify the order to a single adapter. The fulfill the resulting orders along with an honest explanation of what happened. That way, everyone who ordered at least gets one free adapter. Then they should address their "internal process problem" to avoid this in the future.
noob
noob
noob
noob
Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
Best Regards,
Att.com Team"
Well, they had found out one way or another...
noob
rep: 30
"Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future."
noob
rep: 2
"Dear Jared,
Recently, you placed an equipment order at att.com. Unfortunately, due to an internal process problem, we have had to cancel this order and your device cannot be shipped. Please visit att.com/equipment to place a new order for your device.
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
Best Regards,
Att.com Team"
rep: 2
rep: 282k
rep: 74
noob
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
Best Regards,
Att.com Team
rep: 525
We apologize for any inconvenience this may have caused and we hope to have an opportunity to serve you again in the future.
Best Regards,
Att.com Team
I knew it was too good to be true >:C
rep: 29
rep: 345
rep: 29