|1. What is Amazon TextPayMe? |
Amazon TextPayMe enables users to send and receive money using their mobile phones. You can send and request mobile payment, check account balance, and perform other account management functions. You must activate your mobile phone number before you can take advantage of all of the mobile payment features.
2. How do I activate Amazon TextPayMe?
To take advantage of all of the mobile payment features, you need to have a mobile phone that has the ability to send and receive text messages. You can find the link to activate your mobile phone number on the Accounts Overview page. To activate your mobile phone:
Log into Amazon Payments.
Click the "Verify your phone" link in the "Notifications" box.
In Step 1, enter your mobile phone number and mobile phone carrier, and click "Continue".
In Step 2, the mobile phone number and carrier you entered will be displayed, you would also have received a text message containing your 2-word confirmation phrase on your mobile phone. Enter the 2-word confirmation phrase in the text box and click "Continue".
In Step 3, create a 4-digit PIN for payment authorization and click "Continue".
That's it! Once you finish the above steps, you're ready to use Amazon TextPayMe to send and receive payment on your mobile phone.
Note: Amazon TextPayMe can only be associated with one mobile phone number. You can't associate multiple phone numbers with your account.
3. How do I send money with my mobile phone?
Using Amazon TextPayMe, you can send a payment with your text-enabled mobile phone. A payment can be sent to a recipient's e-mail address or mobile number. You can send a payment by sending a text message to '262966' (AMAZON).
For instance, to send $5 to a person whose mobile number is (206) 555-1234, you would send a text message to '262966' (AMAZON) and include the following in the message body: Pay 5 2065551234
After the payment text message is sent, if the amount is over a certain value, you will receive a phone call from us on your mobile phone to ask for payment authorization. In the phone call, you will be prompted to enter the 4-digit PIN you created during the verification process to authorize the payment. If there aren't enough funds in your account, you can choose to use a credit card complete the payment.
4. What is a mobile PIN?
Your mobile PIN is used to authorize a payment sent using your mobile phone. After a payment request is sent, if the amount is over a certain value, you will receive a phone call from us where you will be prompted to enter your mobile PIN to authorize the payment.
5. How do I request money with my mobile phone?
Using Amazon TextPayMe, you can request a payment from anyone with your mobile phone. To request a payment, you simply need to send a text message '262966' (AMAZON). You can request a payment from someone's e-mail address or mobile number.
For instance, to request $5 from a person whose mobile number is (206) 555-1234, you would send a text message to '262966'(AMAZON) and include the following in the message body: Req 5 2065551234
After the request payment message is sent, if the amount is over a certain value, we will make a phone call to the mobile phone receiving this payment request to ask for a payment authorization. The phone call will ask the user to enter a 4-digit PIN to authorize the payment. The recipient of the phone call may choose to authorize or decline this payment during the confirmation phone call. Both the sender and the recipient will receive a text message from us indicating whether the payment request was successful.
Note: If the payment request is not fulfilled or declined within 30 days, the payment request will be automatically cancelled. No further action is necessary.
6. Why can't I accept payment requests?
If you'd like to accept payment requests from other users, you'll need to change your settings to reflect that preference. This feature is disabled by default to prevent unwanted phone calls. To enable the payment request feature:
Log into your Amazon Payments account.
Click on the "Edit My Account Settings" link.
Click on the "Change my mobile security settings" link.
Review your mobile security settings and click "Edit."
Put a check on the box next to "Accept requests for payment" and click "Update Settings".
7. What wireless carriers are supported by Amazon TextPayMe?
You can use the following carriers with Amazon TextPayMe:
8. Is there a fee for using TextPayMe?
No, there is no additional charge to send money using TextPayMe. Standard text messaging rates may apply from your mobile carrier.