It was 2008 and my BlackBerry Curve's BBM was overflowing with contacts. I'd plug away on the physical keyboard, quickly firing off messages and emails to my friends and colleagues. Back then, most of them had the same phone or another one of RIM's popular handsets, like the BlackBerry Pearl.
By 2010 that list of contacts was empty. All my friends had abandoned BlackBerrys for iPhones or Android phones. I did the same. What choice did we have? While Apple and other phone makers started making phones that did amazing things with rich applications and fast Web browsers, BlackBerry clung to its outdated phone software.